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Common troubleshooting topics :

Phone lines - technical difficulties

We're currently experiencing technical difficulties with several of our phone lines. While we work on a solution, please reach us at this phone number: +44 20 3856 8694.

We apologize for any inconvenience this has caused and thank you for your patience. 


  • 24/7 - Emergency line

    In case of an emergency, call the phone number visible on the charger. Our team will help you immediately.
  • Send a request

    Our team will reply as fast as possible. Please allow a reply time of 3 business hours (Mo-Fr 9:00 - 17:00).