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FAQ

Maintenance work (German phone line)

Due to maintenance work, our German Customer Service will not be available via phone on 24.8. for a few minutes (some minutes between 10:00-13:00). All other numbers are available. Please call another number or send us a message . We thank you for your understanding.

Contact

  • 24/7 - Emergency line

    In case of an emergency, call the phone number visible on the charger. Our team will help you immediately.

  • Send a request

    Our team will reply as fast as possible. Please allow a reply time of 3 business hours (Mo-Fr 9:00 - 17:00).